Leila Byron – Medium

Leila Byron

Organisational Behavioural Design

Moving beyond the Strategic Powerpoint and designing for the real world.

9 min readOct 2, 2023

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Organisational Behavioural Design

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Leila Byron

Service Patterns: Good in theory, Hard in practice.

As a Service Designer, user research is core to our practice and time and time again I find myself wondering how to create an insight repo…

4 min readOct 8, 2022

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Service Patterns: Good in theory, Hard in practice.

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Leila Byron

The biggest career challenge yet – learning to take a break.

I started working a paper round with my sister when we were young, that moved to a Saturday job at a local cafe when I was 14. From there I…

4 min readJan 13, 2022

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The biggest career challenge yet – learning to take a break.

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Leila Byron
in
Bootcamp

Food for thought (metaphorically speaking, of course)

I have just finished 📖 User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play 📖 which attached…

5 min readJan 27, 2021

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Food for thought (metaphorically speaking, of course)

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Leila Byron

It’s not me, it’s you! My break up letter to the UK.

Dear United Kingdom,

4 min readDec 7, 2020

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It’s not me, it’s you! My break up letter to the UK.

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Leila Byron

Duolingo, you feeling ok?

Anyone else’s Duolingo got the touch of the feels?

5 min readApr 30, 2020

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Duolingo, you feeling ok?

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Leila Byron

“Good Services: How to design services that work” book review 📚

I haven’t spent the entire quarantine playing animal crossing and binge watching Netflix shows (that’s only 80% of my time!), the rest of…

6 min readApr 23, 2020

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“Good Services: How to design services that work” book review 📚

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Leila Byron

What football taught me about services. Yes football.

If anyone else is missing the football season due to it’s reschedule, I can definitely recommend a couple of Netflix shows to help curb…

6 min readApr 16, 2020

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What football taught me about services. Yes football.

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Leila Byron

It’s 2050.

Recently my partner was commenting on a TV programme he had seen on Swedish TV called “Report from 2050” (“Rapport från 2050” på Svenska)…

6 min readApr 9, 2020

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It’s 2050.

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Leila Byron

What the ‘30 day LEGO challenge’ taught me about my mental health needs during COVID 🧱

In the midst of trying to keep our sanity during these unstable times, my sister kindly sent the family their own LEGO box so we could all…

5 min readApr 2, 2020

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What the ‘30 day LEGO challenge’ taught me about my mental health needs during COVID 🧱

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Leila Byron

Leila Byron

Senior DesignOps Producer @IKEA. Previous Service Design Lead @ustwo. CIID alumni. Loves karaoke, lacks tune. True Capricorn.

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