“Good Services: How to design services that work” book review 📚
6 min readApr 23, 2020
I haven’t spent the entire quarantine playing Animal Crossing and binge watching Netflix shows (that’s only 80% of my time!), the rest of the time I am trying to get through my reading list of the following books:
- Good Service — How to design services that work.
- Misbehaving. Richard H. Thaler
- Orchestrating Experiences. Chris Risdon and Patrick Quattlebaum